Love my rug!! When it was getting lost due to the train collapsing the rug lady personally rang me to explain why the tracking had not been updated yet. Amazing customer service, I'll be looking at buying 2 more rugs with this business.
Jess Capaldo
★★★★★
Very impressed by the super quick delivery of my beautiful new rug. Congratulations on your professional service and quality products- highly recommend your company!
Kaye King
★★★★★
Brilliant service! Wonderful help and knowledge. Great price. Speedy timing for collection = rug was ready a week before date that was mentioned. Love my rug from The Rug Lady. Feels wonderful under my feet and looks fabulous in the space. HUGE THANK YOU. I would DEFINITELY recommend!!
Amanda Dooly
★★★★★
Highly recommend The Rug Lady. Their service was amazing. I booked a styling appointment with Karen and was really helpful. There were so many rugs that I liked but her styling advice and recommendation made my choice easy. I love the quality of the rug and it looks great in my room.
Luisa Paglia
★★★★★
I ordered my rug online and it was everything & more! The colour to the online picture was spot on and it is just amazing in my lounge room. I will definitely order more rugs from The Rug Lady!
Stacey Nesbitt
★★★★★
We had the most amazing experience with The Rug Lady. We were moving into a new home and was not sure what style/ size rug we wanted for our living area. They were so helpful, patient, knowledgeable and it really made us feel confident with the rug we chose and the size. We absolutely love it in our home and it makes the room feel so warm and light. We are so grateful to Karen for the communication and Donna for her guidance and knowledge in helping us choose the perfect rug!
Monique Gaylor
★★★★★
Absolutely in love with our rug (essence in grey). Great customer service and styling. When I'm in need of another rug, they will be my first choice 😊 Thank you again to the team!
Burcu Akkaya
★★★★★
We have purchased 5 rugs now from The Rug Lady and what brings us back every time is the excellent quality, range and personalised service we get each time. We love every rug we have purchased and the advice given each time has been spot on. It’s so refreshing to buy from people who know their product and can give you honest and professional advice. We have no hesitation in recommending this family owned business. Thank you Rug Lady.
The Rug Lady is an Australian-owned and operated rug
store with over 20 years of experience in the rug
trade.
The Rug Lady launched online in 2015, we are now one
of
the leading online rug distributors in Australia as
it
has been attracting thousands of rug lovers and rug
shoppers alike. Our services have been praised as
some
of the best, with thousands of satisfied customers
leaving our stores both in-person and online for
years
now. Check out the difference for yourself now at
our
in-person or online stores.
At The Rug Lady, our work reflects our passion for
what
we do. Our love for stylish rugs and dedication to
our
customers has driven us to build our collection of
beautiful and exquisite products, many of them
unique to
our online rug store! Our design team is always on
the
lookout for new inspiration, upcoming interior
styles,
and rug trends. Because we value our customers and
their
feedback, The Rug Lady team works hand in hand with
manufacturers to ensure that our rugs are made to
our
exact specifications and high-quality requirements.
This
allows us to offer competitive, value-for-money
stylish
rugs without the outrageous price tag. Whether it’s
contemporary or modern rugs you are looking for,
here at
The Rug Lady, we carefully hand pick our materials
to
ensure the highest quality rugs to suit every space.
We
are the leading experts in the industry and
understand
every aspect of quality stylish rugs. Because of
this,
we can give you proper advice on which products work
best and which ones may work for you.
We specialise in a wide range of modern and
contemporary
rugs when you buy rugs online from us - from
simple and
affordable rugs to elegant high quality, stylish
choices
that certainly add the finishing touch to the
ambience
of any home. We offer Natural Rugs, Modern Rugs,
Contemporary Rugs, Transitional Rugs, and many
more rug
styles that would fit any household. Our service
team
here at The Rug Lady would be happy to help you
with
your enquiries to do with our stylish rugs and
to help
find out which ones would work best for you and
your
unique situation.
We understand that shopping online for rugs is a
personal
experience. More often than not, choosing the
perfect
rug is about the experience - to see, feel, and
fall in
love with it yourself. Other times, the perfect
rug
chooses you! It is important to understand which
stylish
rugs may fit best for your interior design. As a
result,
we recommend you take some time to study your
interior
design and look at our products to determine the
best
possible item that will accentuate your interior
design.
Too often we see people have placed products
that do not
work well together with their current colour
scheme and
style, and as such, it is vital to be able to
determine
which product works best in your home.
There are so many possibilities for modern,
stylish rugs
at The Rug Lady, and shopping for a rug online
has never
been this easy. Here at The Rug Lady, customer
service
is our utmost priority. We have always taken the
initiative to provide our clients with immediate
assistance through our dedicated sales team to
ensure
that when you buy rugs online, no matter where
our
clients are in Australia will be a seamless
experience
through and through. At The Rug Lady, we aim to
provide
our customers with the best experience possible.
Our
first priority is always the customer, and we
believe
that customer service is always the way to
improve
customer experiences. By providing stylish rugs
which
encompass the definition of quality, we believe
this
also contributes to the customer service
experience. You
will also find this experience when you buy rugs
online,
as our digital store aims to please just as well
as in
person, and you will find this out for yourself
when you
visit us!
The Rug Lady showroom in Melbourne offers a large
selection of our rugs readily available for
viewing.
Whether you choose to buy rugs online or in our
Melbourne showroom, our expert rug stylists are
always
available to assist you in finding the perfect
rug
style, colour, and size for your home. Rest
assured,
that with The Rug Lady you can find the best
rugs
online!
Try out our digital store now and see
for
yourself why everyone is so satisfied with their
experiences with us here at The Rug Lady!
